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The setting of any business is increasingly changing each and every time. Due to this fact, roles and responsibilities of a manager has become progressively more important. With this increase in roles and workload, managers have realized that their importance in a working atmosphere has also increased significantly (Cunningham & Eerie, 1999). In order to facilitate supervisors and managers study more on the convolution of the new personnel numerous different areas of study have been established. One key areas of study that has developed over the recent days is the study of organizational behavior. In order to recognize the importance of studying organizational behavior we must first start by defining precisely what is organizational behavior and what it mainly concerned of? Fist let define the word organizational, organization is expressed as a team of people who work interpedently with the aim of achieving the same objective and purpose. This description clearly point out that organizations are not machineries or buildings, organizations are definitely a group of people who interrelate so as to accomplish a certain objective. Schein, (1998) defines Organizational behavior as the study of individuals’ altitudes and behaviors in an organization or workplace. Organizational behavior attempts to scrutinize different behaviors of different workers in different situations in an organization.
The study of organizational behavior and its associated subjects helps us to recognize what individuals feel, think and do in an organizational environment. For managers and other workers in an organization, this understanding assists us to forecast, control and predict any organizational events. In any organizations they are basically three determinants of employees’ behaviors that make an organizational effective in its production; structure, individuals and groups. Different people in an organization affect the effectiveness of any organization in various ways. These effects of organizational behavior can be contributed by the following disciplines: phychology, socio-phychology, political science and sociology (Jones & George, 2008). There a lot of opportunities and challenges that have emerged today that calls for supervisors and managers to apply the organizational behavior concepts. One of the most critical and sophisticated challenges facing most of organizations currently is the adaptation of diverse working environmens.Organizations are becoming more assorted in stipulations of ethnicity, race and gender. But through deeply understanding the concepts of organizational behavior, management will be able to facilitate and emphasize the requirements of a diverse workforce.
Organizational behavior is mainly concerned on how people in various organizations are motivated an inspired to work together in more efficient and proficient ways. By one studying organizational behavior he /she is more likely to become more aware of the personal and business ethics that are positively able to transform the workers behaviors and altitude towards a positive experience that will eventually upgrade the performance of an organization or a company. Many of the organizations have come to a comprehension that being moral and ethical in business practices is very beneficial to the performance of a business in long-run. Cunningham & Eerie (1999) states that for any organization to be ethical in its practices it entails treating others-employees and customers in fair and proper ways that are friendly enough. A company that is concerned in achieving growth and earning high profits it must be involved in establishing good and long-term relationship with the employees and customers which is based on common trust to each other
Through the study organizational behavior, managers will be able to expand the business, by not being contented with the status quo of the organization: there is always a craving desire to expand it further which is healthy for the organization; organization behavior also helps the organization to hold a high self-esteem. Esteem refers to the degree to which people feel good about their abilities and themselves and it causes a person to have a feeling of competence and capability (Schein, 1998) this virtue gives credit to the manager which is necessary for the uplifting of the business and also an encouragement to employees. It also gives a manager an attitude of progress even in cases where it seems completely impossible to attain progress. For example ‘Extreme Solutions’ Company has well set standards of ensuring that it gives the best to the employees and produce optimum results through minimized collisions and good collision- management skills.
Organizational behavior helps the company embrace organizational stakeholders’ management an element which was established as a better means of ensuring that employees, stakeholders, customers, suppliers and others who have an interest or stake in the company are well attended to. It’s observed that each group expects a different outcome and the company’s team must work ways of ensuring satisfaction to many as possible. Responsibility in deciding which goals the organization was to pursue to the most benefit of stakeholders and that no group is benefited at the expense of others must be taken. An example is the, ‘Microsoft corporation’ it embraces Justice-to –all principle. It’s involved in ethical decisions that produce the greatest benefits for the largest number of groups and also ensures that the fundamental rights of the company’s stakeholders, customers, employees and suppliers are protected (Jones & George, 2008).
Another importance of why we study organizational behavior is that we are able to understand more on how organizational behavior plays a key role in managerial work. Many prospect managers are not aware of the importance of organizational behavior and consequently they don’t have a clear understanding on the bearing it has to them as the managers in the business setting. Organization behavior tries to study the behaviors of employees in an organization and determining the best ways on how to successfully manage and transform them. Organizational behavior also studies how business can be more efficient and how the external environment is likely to affect the activities of the organization. Studying about organizational behavior in the current business setting, managers and supervisors will be able to develop and maintain a better and close relationship between themselves and the subordinate staff. This kind of understanding will greatly help prospects managers acquire a successful career in the future business world.
Lille & Those (2003) says in management, the common challenge faced by managers is basically described as people’s problems. The role of a manager involves working with and through the development of employees “good skill”. Organizational behavior assist in improving the “good skill” of employees as it deals with job satisfaction of employees. The reasons of why managers should be apprehensive with employee’s job satisfaction are based on three schools of thoughts. First of all there is an exact connection between work productivity and job satisfaction. An employee who is happy will be willing to work extra harder for the organization.secondly, employees satisfaction is negatively correlated to employee absenteeism. An employee who is satisfied with his or her job will probably show up at all planned times. Thirdly, managers have a humanistic duty to ensure that employees are given work that is challenging, satisfying an essentially rewarding (Lille & Those, 2003). All the above are examples of the importance of studying organizational behavior to the managers.
Organizational behavior being a study theory is made up of different components. Each component has a different connection in a sequence of thought that lend a hand to develop the study of organizational behavior. A key organizational behavior that straightforwardly influences competitiveness in the market is the supervision of decisive variables and concert metrics. Measurement is important in running of a business (Jones & George, 2008).The deception is to know which variables to measure. For example if you wish to make sure that the product you are transporting is of high quality, should you examine a sample of the good just before transporting or it is more prudent to examine the products while on the process of being manufactured. The latter would involve decisive variables that would find out the imperfection sooner, reducing the production of imperfect material. Moreover it gives the engineer a chance to solve maters prior to the manufacturing of defective products. This is comparable to the benefits offered by control charts. Though both drivers and results have a greater value .Investors and the management might look towards the outcome to judge how the business is performing in relationship to its competitors, whereas engineers are likely to look the drivers when evaluating whether or not a production method is in control. Drivers place you nearer to root cause than the outcome do. All this is possible through developing a study of organizational behavior.
Cunningham & Eerie (1999) says by applying behavior knowledge and behavior science learned individual employees will acquire social skills that will help them in dealing with social realities in the place of work. These skills include ability to relate well with others, and being able to practice good leadership, planning and managing the demand of one`s job and being able to handle stress in an appropriate manner. In addition, by applying these skills in an organization it will result to changing behaviors, altitudes, strategies, values, structure and procedures that will eventually help the organization to adapt technological advancement and competitive measures. Organization that is dedicated and talented is expected to be more effective in its production. Improved effectiveness by individual employees in carrying their tasks will translate into better effectiveness and high profits in the organization. By having knowledge of organizational behavior human resource management will be able to develop and attract individual employees who are well-matched to the organization through job description, job task and in training course (Schein, 1998).
By studying organizational behavior we are able to understand more on the business ethics in an organization. Research has shown that unethical behaviors include, carrying away organizational supplies home (69%), ordering an order that was not yet contracted (6%), and inflating estimated numbers (11%), giving an inflated report on the company sales so as to win a client (14%), including a personal cost on the expense financial report of a company (18%) (Lille & Those, 2003).Organization such as texas, enron and Arthur are some of the largest auditing firms in the world that have fallen down due to inflating of their numbers. Business and personal ethics seem to be declining in the world today. Scandals are rising each and every day in the corporate world; furthermore even the famous corporations are facing the ethics challenges. To solve all this problems managers and employees need to have a deeply understanding on the organizational behavior.
Organizational behavior helps in maintaining confidentiality, professionalism, integrity and voluntary relationship. Confidentiality ensures that employees, customers and the middle level managers hold their dealings in strict confidence and integrity makes sure that the names of the employees and that of the company are held in high integrity constraints so as to provide a good public image (Jones & George, 2008). Voluntary relationship is vital since it has ensured that the company’s relations with customers, employees and stakeholders are on a voluntary basis and that their links to the company can be terminated on demand without any restrictions. There have been cases where employees work for a company simply because there are some other underlying conditions that must not be broken and in such cases poor performance are projected since performance is not based on an employees’ interest.
Studying organization behavior one is able to understand the importance maintaining transparency and openness in an organization. Openness to experience mean that one maintains originality, develops broader interests, remains open to a wide stimuli range, becomes daring and is free to undertake risks . Jones & George (2008) says that this trait enables a manager to take the business through adventures and exploration of new business fields without minding the consequences, an activity that has led to the expansion of the business through exploitation of new markets and trading grounds. It also helps increase the response. This is the degree of receptiveness that a manager gives to the calls to risk-taking and business expansion.
In conclusion organizational behavior has become one of the hottest topics for the corporate world today. By clearly understanding why various individuals in an organization act in different ways, increased performance of a business or organization is likely to be achieved. By studying organizational behavior one is able to understand on the organization supreme assets, its employee’s behaviors which will turn help the organization to grow and accomplish its targeted goals.